From $2.8k
Monthly retainers
E-commerce Ops
We run your product + social ops
like a complete system.
Product uploads, catalog hygiene, Facebook/social management, and content posting are where most e-commerce brands silently bleed trust. We run it with owners, approvals, QA, and proof — every day.
9k+/mo
SKUs published remotely
EU + US
Working window overlap
Launch days are chaos
Products, collections, and posts go out late or wrong — and the store feels abandoned.
No single owner
Everyone touches the store and socials, nobody owns the system — so it breaks repeatedly.
Trust is fragile
Inconsistent posting and slow replies destroy customer confidence fast.
Silent failure risk
Listings, links, and scheduled posts fail quietly — until customers tell you in public.
Commerce Ops System
A complete ops solution
that protects revenue and trust.
E-commerce ops breaks in the gaps: between channels, between teams, between launches. We close the gaps with owners, alerts, QA, and proof.
Now viewing
Content cadence
A reliable weekly rhythm across social channels.
QA
Alerts
Owners
Trust rule
Every publish ships with approvals, QA checks, and an audit trail.
Active step
A posting system that never goes quiet
Set cadence
01
A posting system that never goes quiet
Most brands don’t lose because the product is bad — they lose because consistency breaks. We run a content calendar, scheduling, approvals, and proof of publish.
- Content calendar
- Scheduling + approvals
- Proof of publish
Own SKUs
02
Product uploads + catalog hygiene
Daily product uploads, collections, variants, imagery, descriptions, translations, and merchandising QA — with checklists and proof. Your store stays clean.
- Product uploads
- Collections + variants
- Merchandising QA
Run pages
03
Facebook + social page management
We manage pages, publishing, comment moderation, inbox triage, and escalation — so the brand feels alive and customers get answers fast.
- Page health
- Comment moderation
- Inbox triage
Ship creative
04
Posts, creatives, and assets — done fast
We turn briefs into publish-ready posts (copy + creative), keep brand consistency, and QA every asset before it goes live.
- Copy + creative
- Brand consistency
- Pre-publish QA
Protect trust
05
Community + CX guardrails
When customers comment or DM, it’s public trust. We route issues, escalate edge cases, and keep response SLAs consistent.
- Response SLAs
- Escalation paths
- Issue tagging
Prove it
06
Daily proof + monthly reporting
You don’t need promises — you need proof. We ship daily recaps and month-end reports showing what changed, what it influenced, and what’s next.
- Nightly recap
- Audit trail
- Monthly review
What you get
Named owners + escalation
You always know who touched what, why it changed, and what happens if something breaks — with runbooks and clear response windows.
Complete solution
Everything ops needs — under one accountable system.
Not a freelancer pile. Not an agency roulette. A dedicated embedded unit with guardrails, proof, and response windows.
Catalog + merchandising ops
Product uploads, collections, variants, imagery, descriptions, and daily merchandising QA.
Product uploadsCollectionsMerchandising QA
Facebook + social management
Page management, publishing, comment moderation, inbox triage, and escalation paths.
Posting cadenceModerationInbox triage
Content ops (posts + creatives)
Copy, creatives, scheduling, and QA — so content ships fast and stays on-brand.
Copy + creativeSchedulingPre-publish QA
Instrumentation + reporting
Daily proof of work + weekly and month-end reporting so leadership sees value clearly.
Daily recapWeekly snapshotMonth-end review
Trust system
200% trust isn’t a vibe — it’s controls.
The difference between “virtual assistant tasks” and “complete ops solution” is guardrails: checklists, approvals, ownership, and audit trails.
Publishing runbooks
Checklists so product uploads and posts ship consistently and correctly.
Alerts with real ownership
If a post fails, a listing breaks, or comments spike — the right human knows fast.
Audit trails + rollback
Every publish and catalog change is tracked, reversible, and tied to an owner.
Guarantee-style principle
If it touches product info, pricing, or public posting: it must go through approvals, QA, and an audit trail.
OwnersApprovalsQA laddersAudit trailAlerts
Proof
Outputs you can point to.
4 hrs
Launch turnaround
Seasonal collection live across Shopify + Amazon overnight for a Berlin DTC brand.
62%
Cost reduction
US marketplace team replaced with Dhaka-based embedded team handling 15 channels.
1,400
Tickets cleared monthly
Dedicated dev pair maintains scripts, sections, and analytics events with zero backlog.
Next step
Want ops that
doesn’t break?
Tell us your channel mix and pain points. We’ll propose owners, guardrails, and a reporting cadence within a week.